1. Information We Collect

When you interact with us, we may collect:

• Subscriber/Parent (or Guardian) Information: Name, email address, billing details, and subscription preferences.
• Child Information: First name and age only, provided by the subscriber/parent, for the purpose of personalizing story experiences. We do not collect last names, addresses, or direct contact details of children.
• Technical Information: Device type, browser, and usage patterns through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Deliver digital stories, parent guides, and coloring books.
• Manage subscriptions (billing, upgrades, renewals, cancellations).
• Send updates, activities, and story reminders.
• Improve our content, services, and website experience.
• Comply with legal and regulatory requirements.

3. Children's Privacy

Protecting children's privacy is extremely important to us.

• Our services are designed for subscriber/parents, not for children to sign up directly.
• We only collect a child's first name and age for personalization, and this data is submitted voluntarily by the subscriber/parent.
• We do not knowingly collect personal information from children under 13 without parental consent, in compliance with COPPA (Children's Online Privacy Protection Act).
• If we discover that we have unintentionally collected more information than allowed, we will promptly delete it.

4. How We Protect Your Information

• Data is stored securely using industry-standard protections.
• We do not sell, rent, or trade your personal information.
• Only authorized team members or service providers (such as billing processors or email platforms) have access, and only as needed to perform their role.

5. Sharing of Information

We may share information only in the following situations:

• Service Providers: With trusted partners (e.g., payment processors, email providers) to operate our services.
• Legal Requirements: If required by law, court order, or government request.
• Business Transfers: In the event of a merger or sale of business assets.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Understand how visitors use our site.
• Improve website performance and user experience.
• Deliver relevant content.
• You can adjust cookie settings in your browser at any time.

7. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing emails at any time using the unsubscribe link.
• Request that we limit or stop processing your information.
• To exercise these rights, please contact us (see Section 9 below).

8. Retention of Data

We retain your information as long as your subscription is active or as needed to provide services. We may retain limited information after cancellation for recordkeeping, legal, or security purposes.

9. Contact Us

10. Subscription Management

Subscription Cancellation

You may cancel your subscription at any time by replying to any of our emails with "Cancel" in the subject line, or by filling out our cancellation form.

Unsubscribe vs Cancel

Please note: Unsubscribing from marketing emails does not cancel your paid subscription. To stop billing, you must cancel using the methods described above.

Refunds & Billing

Refunds, renewals, and billing disputes are governed by our Terms & Conditions: Terms & Conditions.

Contact Form

You may also reach us through our Contact Us form for privacy, billing, or subscription questions.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new "Effective Date." We encourage you to review this policy periodically.